Benefits and Authorizations
Integrity Billing will manage insurance eligibility verification, benefit confirmation, and submission of authorization requests to health insurance funders. Professionally collaborate with insurance coordinators to ensure seamless communication and provide comprehensive support to your agency.
Authorizations
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Communication directly with providers to obtain all necessary documents to gain an authorization
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Review of treatment plans to ensure accuracy and correction of any errors
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Authorization tracking to ensure there are no gaps in authorization coverage
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Provider reminders for treatment plans in advance of authorizations due
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Treatment plan tracking to ensure there are no gaps in between treatment plans
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Authorization documentation obtained and kept on file, including letters stating “no authorization required” whenever a client does not need an auth
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Direct communication with providers if there are authorization issues that may require a pause in services
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Benefit Checks
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Benefit checks every 6 months to determine if there are any coverage changes
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Initial benefit checks include gathering information on patient deductibles, copays/coinsurance, and out of pocket max
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Benefit checks are done for both primary and secondary insurances
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Coordination of benefits on file for clients with secondary insurance policies
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